Terms and Conditions

General Provisions

MB Sluoksniai (legal entity code 304182891, registration address Fabijoniškių str. 27-53, LT-07121 Vilnius, Lithuania) owns and operates this Website. This documents governs your relationship with CDIY.eu (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (“Terms of Service”).  By using the services, you have read, understood the content and agreeing to all of the Terms of Services valid at the moment of the purchase. Check this page regularly to take notice of any changes we may have made to the Terms of Service.

 

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and MB “Sluoksniai” will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

 

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of MB “Sluoksniai” or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by MB “Sluoksniai” and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

 

Terms of Sale

By placing an order, you are offering to purchase a product on and subject to the following Terms and Conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Our contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods that you ordered have been dispatched to you. Only those goods listed in confirmation e-mail sent at the time of the dispatch will be included in the contract formed.

Pricing and the Availability

Whilst we try and ensure that all detail, descriptions and prices on the Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the “Total cost” in the receipt.

Payment

Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Your account

We suggest you register on our website to make sure your shopping experience is as smooth as possible. Registering “MY CDIY” account will speed up your checkout next time you shop on the website, will allow to see your order status and receive email updates and promotions.

You can modify your account at any time. If you forget your account password, click on “Lost password” link. Upon checking out, you will be prompted to sign in into your account.

Shipping and Delivery

We ship worldwide. You can choose the method of shipping between post (provided by national post) or pick up at our showroom.

We use “Lietuvos paštas” (www.post.lt) for economy shipping. Delivery takes 2-14 working days depending on the location. To ensure that all orders reach the intended recipients purchases are sent by registered priority mail. You will receive a tracking number in order to see where your item is at any time.

You can calculate shipping fees in the shopping cart or while in checkout process. However, deliveries to countries outside the EU may be subject to taxes, duties and import fees that are not covered by MB “Sluoksniai”. These fees are at sole responsibility of the costumer.

All orders are dispatched in 5 working days. Please check that you have entered your phone number correctly, couriers often call to arrange the best delivery time for you. If you have any additional requirements, e.g. it is a gift, and you would like to add a note for the recipient and omit the receipt, let us know by writing to hi@cdiy.eu and we will do our best to fulfill your needs.

Return policy

If for some reason you are not satisfied with our item(s), you can get a refund by returning the item(s) to our workshop within 14 days after the delivery. The item(s) must not be used or altered and be accompanied by original tags and packaging. The balance will be refunded to your credit card within 10 business days of the reception of the item at the workshop. All returns must be authorized by us prior to the return. Additionally, returns should be shipped with a service providing a tracking number as we are not responsible for delayed or lost packages.

Please note that you must cover the cost of the return shipment. We refund only price of the item (we don’t refund shipping expenses).

 

Privacy Policy

MB “Sluoksniai” has been registered in the State Personal Data Controllers Register (Data Controller’s identity code P7288) since 1st of September, 2016.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with our website.

Data collection

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.

Your personal data will be saved no less than a year from your last log in to a website.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

If you do not wish to receive direct marketing material or communications from us, you may exercise your opt-out right by writing to hi@cdiy.eu.

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Privacy policy changes

Users will be notified of any privacy policy changes on our Privacy Policy Page

Personal information changes

Users are able to change their personal information by logging in their “My CDIY” account on the website or by emailing us.

 

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law MB “Sluoksniai” and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect MB “Sluoksniai” liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with MB “Sluoksniai” and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to MB “Sluoksniai”.

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and MB “Sluoksniai”.